I was able to distribute the survey to potential users through email and on social media. Both Facebook and Instagram were used to get responses.   The link was also shared across WhatsApp status.  The result of the survey is arranged well with the use of  Google Form to get a better visualization of the result and requirements from potential users.  The survey was conducted over a period of 2 months. The first collection was sent out in January, another collection was sent out during the Month of February in other to reach a maximum of 100 response. With this approach, I was able to achieve 90 responses. The purpose of the survey is to survey a number of potential users and to get a number of requirements.  The survey is completed by 45% female and 43% male, which is on target. In term of age, most participant age is between 25-36 set of groups which results in 38%. The remaining percentage is 28%  which is the age between 45-75 set of groups.

 

The question that was asked between question 3  to question 8 allows the participant to display their experience when booking an appointment to see either family doctor or to book appointments with pharmacies.  The survey question also allows the show how the booking is made, whether on the phone, driven down or visiting the medical/ pharmacies by public transports.  76% of the participant will rate their current way of booking a medical appointment to be very low which state stressful, trying to reach the centre by phone. 

85% believe that the medical booking system would be very useful if it is available to them 24/7 without the need to call the centre. 96%  demonstrate the need for this medical booking system by stating how likely they will use the system if it was available to them today.

 

The response to this survey is very positive, which mean that these potential users are interested in another way of booking to see their doctors and booking to have their medical check-up with pharmacies. The list of features recommended by the participants will use as requirements and it will be used to develop the second prototype.